Privacy Policy

1. Introduction

This privacy notice provides details of how we collect and process your personal data through your use of our site, including any information you may provide when you purchase a product or service, sign up to our newsletter, or participate in a prize draw or competition.

By providing us with your data, you warrant to us that you are over 13 years of age.

AR Media is the data controller, responsible for your personal data (referred to as "we", "us", or "our" in this privacy notice).

If you are not satisfied with any aspect of how we collect and use your data, you have the right to complain to the Office of the Privacy Commissioner of Canada (OPC) (www.priv.gc.ca). We would appreciate it if you contact us first to resolve any concerns.

It is very important that the information we hold about you is accurate and up to date. Please inform us of any changes to your personal information at support@ar-mediamarketing.com.

2. What Data Do We Collect About You?

Personal data refers to any information capable of identifying an individual. It does not include anonymized data.

We may process the following types of personal data about you:

• Identity Data: Includes first name, last name, username, and date of birth.

• Contact Data: Includes billing address, delivery address, email, and phone numbers.

• Financial Data: Includes bank account and payment card details.

• Transaction Data: Includes details about payments between us and other purchases made by you.

• Technical Data: Includes internet protocol (IP) addresses, browser type and version, time zone setting, and other technology on devices you use to access this site.

• Profile Data: Includes purchases, preferences, feedback, and survey responses.

• Usage Data: Includes information about how you use our website, products, and services.

• Marketing and Communications Data: Includes preferences in receiving marketing communications from us and your communication preferences.

We do not collect any Sensitive Data (such as race, ethnicity, religious beliefs, health, or biometric data) or any information about criminal convictions.

3. How We Collect Your Personal Data

We collect data in various ways, including:

• Direct Interactions: You may provide data by filling in forms on our site, creating an account, subscribing to services, or contacting us via phone, email, or other communication methods.

• Automated Technologies: As you use our site, we may collect Technical Data via cookies, server logs, and similar technologies. See our cookie policy for further details.

• Third Parties: We may receive data from third-party analytics providers like Google and Facebook, as well as payment processors such as PayPal or Stripe.

4. How We Use Your Personal Data

We will only use your personal data when permitted by law. Common uses include:

• Performance of a Contract: To process orders and manage payments.

• Legitimate Interests: To manage our relationship with you, develop new products/services, and improve user experience.

• Legal Obligation: Where necessary to comply with a legal or regulatory requirement.

5. Disclosures of Your Personal Data

We may share your data with:

• Service Providers who provide IT and system administration services.

• Professional Advisors such as lawyers, bankers, auditors, and insurers.

• Regulators and Authorities where required.

We require all third parties to respect the security of your personal data and process it according to legal requirements.

6. International Transfers

We may transfer your personal data to service providers located outside Canada, including those in the US or other countries. Whenever we transfer your data, we ensure it is protected by implementing adequate safeguards, such as standard contractual clauses approved by Canadian and international data protection authorities.

7. Data Security

We have put in place appropriate security measures to prevent unauthorized access to your personal data. Access to your data is restricted to employees, agents, contractors, and third parties who have a legitimate business need to know. They will only process your personal data according to our instructions and are subject to confidentiality obligations.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. We may retain certain personal data for up to six years for tax purposes. In some circumstances, we may anonymize your personal data for research or statistical purposes.

9. Your Legal Rights

You have the following rights regarding your personal data:

• Access: Request access to your personal data.

• Correction: Request correction of any inaccurate data.

• Erasure: Request erasure of your data in certain circumstances.

• Objection: Object to the processing of your data in some cases.

• Restriction: Request restriction of data processing in certain circumstances.

• Transfer: Request a transfer of your data.

• Withdraw Consent: Withdraw consent where we are relying on consent to process your data.

For more information on these rights, please visit: https://www.priv.gc.ca/en/privacy-topics/your-privacy-rights/.

10. Third-Party Links

Our website may contain links to third-party websites. Clicking on these links may allow third parties to collect your data. We encourage you to review the privacy policy of any site you visit.

11. Cookies

We use cookies to monitor and improve website performance, track user patterns, and enhance your experience. You can manage cookies through your browser settings. Blocking all cookies may result in limited functionality on our site.

If you have any questions or concerns about this privacy policy, please contact us at support@ar-mediamarketing.com.